CBM Continuous Business Monitoring

We automatically monitor, measure and report the availability, quality and speed of business flows in digital channels.

Today we are very aware of the importance of software for the economy and applies to all sectors, that is why, q software is part of the operation and transformation plans of the vast majority of companies globally, however, they fail, and fail in real time causing with their mistakes multimillion-dollar losses.

According to the Consortium for Information & Software Quality (CISQ) the cost of operational software failures for North America was $1.56 trillion USD.

If you are a company with a digital presence, start monitoring your channels continuously and in real time to detect failures in a timely manner before they affect your users, reducing complaints, losses and improving your reputation at the same time.

Advantages of the solution

Understandable

Under satisfactory and excellent time parameters.

Synthetic

No code injection required.

Online

You can see the status of business flows in real time.

Portable

It can be run on Windows/Linux.

Cloud

Run in the cloud.

Insurance

Under ISO 27000 policies.

We automatically monitor, measure and report on the availability, quality and speed of business flows in digital channels.

With our Digital Channel Watch Service, we focus on helping businesses so their customers can get the best experience from their digital channels. Our automated system allows our bots to monitor and warn about errors in websites, mobile applications and Call Centers.

Key Data and Information

Have valuable information at different levels (connection, availability, integration) and easy to interpret to understand in real time what is the quality of the experience that customers are having through their digital channels.