CBM Continuous Business Monitoring
We automatically monitor, measure and report the availability, quality and speed of business flows in digital channels.
Today we are very aware of the importance of software for the economy and applies to all sectors, that is why, q software is part of the operation and transformation plans of the vast majority of companies globally, however, they fail, and fail in real time causing with their mistakes multimillion-dollar losses.
According to the Consortium for Information & Software Quality (CISQ) the cost of operational software failures for North America was $1.56 trillion USD.
If you are a company with a digital presence, start monitoring your channels continuously and in real time to detect failures in a timely manner before they affect your users, reducing complaints, losses and improving your reputation at the same time.
Under satisfactory and excellent time parameters.
No code injection required.
You can see the status of business flows in real time.
It can be run on Windows/Linux.
Run in the cloud.
Under ISO 27000 policies.
With our Digital Channel Watch Service, we focus on helping businesses so their customers can get the best experience from their digital channels. Our automated system allows our bots to monitor and warn about errors in websites, mobile applications and Call Centers.
Have valuable information at different levels (connection, availability, integration) and easy to interpret to understand in real time what is the quality of the experience that customers are having through their digital channels.
Consult at any time and from anywhere as is the behavior of your digital channels.
Be the first to know where and when there is an affectation or failure to respond immediately.
Have screenshots of the application (mobile or web) that is being monitored, which are sent by the robot as evidence of the detected affectation.
By email, by Whatsapp.
From 3 months to 1 year.
Between 3 and 7 days.
Estándar.
We build robots at full speed.
(Metrics) .20 * hour * month * day * year
From every 3 minutes.
Contact us
COLOMBIA
Carrera 85b N° 1446
El Ingenio II
Cali – Valle
USA
1809 W Jetton Av 33606
Tampa Florida