Have valuable information at different levels (connection, availability, integration) and easy to interpret to understand in real time what is the quality of the experience that customers are having through their digital channels.
Advantages of the solution
We automatically monitor, measure and report on the availability, quality and speed of business flows in digital channels.
With our Digital Channel Watch Service, we focus on helping businesses so their customers can get the best experience from their digital channels. Our automated system allows our bots to monitor and warn about errors in websites, mobile applications and Call Centers.